Our products can be returned within 7 days of the original purchase of the product.

TO BE ELIGIBLE FOR A RETURN, PLEASE MAKE SURE THAT:

• The product was purchased in the last 7 days.
• The product is in its original packaging.
• The product isn't used or damaged.

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing to:

c/o Shop Elite Supply
Address: 17216 Saticoy St. 384 Van Nuys CA 91406

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-14 business days.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shopelitesupply@gmail.com and send your item to:

Shop Elite Supply
Address: 17216 Saticoy St. 384 Van Nuys CA 91406
 

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Shop Elite Supply.
 

Damaged items

If you received a damaged product, please notify us immediately for assistance.
 

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.